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Frequently Asked Questions
Are spare parts covered under warranty?▼
Yes! We offer a 90-day warranty on all genuine spare parts replaced by our technicians and a 30-day service warranty.
What if the same issue occurs again?▼
Under our 30-day service guarantee, you can request a free re-visit, and we will diagnose and fix the issue at no extra cost.
Does NCR Cooling Centre service centralized/VRV ACs?▼
Yes, we have specialized commercial technicians for centralized systems, cassette ACs, and VRV units. Please contact us directly for customized quotes.
Will the professional bring all tools?▼
Absolutely. Our technician will come fully equipped with high-pressure jet pumps, chemical cleaners, ladders, and diagnostic tools.
What if I am being charged extra?▼
We maintain 100% pricing transparency. All costs are discussed and confirmed after the diagnostic stage before work begins.